Get To Know Aqua: Regional Customer Care Coordinator Danika Owens

Get to know Aqua and the employees that work day in and day out to provide quality customer service and reliable drinking water to approximately 3 million customers. In this week’s ‘Employee Highlight,’ we spoke to Regional Customer Care Coordinator, Danika Owens.

1. My name is… Danika Owens 

2. If I had to pick 3 words to describe myself, they’d be…athletic, outgoing and considerate

3. My title is... Regional Customer Care Coordinator 

4. That means I (do what?)….. I provide customer operations support to Aqua Illinois.

5. When I was a kid, I always thought I’d grow up to be... an FBI agent

6. I work with water for a living, but my favorite water related activity is... Swimming and Jet Skiing

7. In the summer, you can find me...on a bike trail, relaxing on the beach or eating seafood/crabs.  A perfect summer would be the ability to do all three, everyday.

8. My co-workers don’t know this, but I’m actually a big fan of... large family gatherings/reunions.  I come from a family of 13 brothers and sisters and 21 aunts and uncles.

9. Do you have any pets? Yorkie-Poodle mix, her name is Daisy and she turned 6 years old on May 20th

10. My favorite “guilty pleasure” snack is… a banana split with 3 scoops of ice cream (2 scoops chocolate chip, 1 scoop of strawberry), marshmallow and caramel toppings, walnuts, sprinkles, gummy bears, whipped cream and cherries

11. Don’t tell anybody, but I’ve always had a celebrity crush on…Leonardo DiCaprio

12. Aside from water, my favorite drink is… Simply Raspberry Lemonade

13. Favorite weekend activity: I love to jog 3-4 miles very early Saturday and Sunday.

14. If I could be one movie character, I would be...Mumble from ‘Happy Feet’. Mumble couldn’t sing but could tap dance.  He wasn’t concerned with what he couldn’t do yet more focused on what he could do. Although the colony did not accept his dancing, in the end, he used this gift to save his colony.

15. Since I started working at Aqua, the most fun I experienced was… acquiring a friend (Olivia H.) who would later become more like a sister

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Top 10 Memorial Day Activities

It’s hard to believe, but Memorial Day is officially upon us. After this past winter, everyone is ready for the warm weather, BBQ’s, pool parties, and trips to the beach. The summer is a time to explore the outdoors. Whether you plan on keeping it low-key or traveling this holiday, we’ve got the perfect activities for you to enjoy with family and friends.

1. Have a picnic in the park. 

Enjoy some rays, pack your favorite sandwich and roll around in the grass a little.


2. Walk to the local ice cream parlor

Get a scoop of that sweet mint chocolate chip you love or colorful cotton candy (if you’re feeling like a daredevil).


3. Put on your cowboy/girl boots or rocker T-shirt 

Head to a concert or a music festival. Live music always seems to be ten times better in the summer. 


4. Get in a round of 18.

The United States is home to some of the most beautiful golf courses. Pick one of the top 100 best courses here.


5. Put your toes in the sand


Whether it’s the Jersey shore, the Outer Banks, Virginia Beach or Galveston Island – the beach is always the first thought in everyone’s head when it comes to Memorial Day Weekend!


6. Family time is the best time!

Sit on the porch, deck, or have a water balloon fight in the backyard with the kids or friends. After all it’s the small life pleasures that really matter.


7. Take a hike!


One of the most underrated activities is hiking. Mornings are the best time to get out in the wilderness and reconnect with nature!


8. Cast your line

Go fishing on the nearest lake and bring home a fresh catch for dinner. You can’t get much more organic than that!


9. Enjoy the weather on horseback


Horses are one of the world’s most beautiful creatures. Spend the weekend horseback riding through the fields or visit a local course to make it a fun, competitive activity.


10. Camping by the lake is an oldie but goody.

Some of the best places to set up tents around the U.S. are Pine Grove Furnace State Park, Big Bend National Park, and Shenandoah National Park.


Your adventure awaits! We hope all of our Aqua employees, clients, friends and family have a safe Memorial Day weekend.

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Aqua is Hooked on Veterans

We’re Hooked on Our Veterans

Aqua proudly supports our country’s military servicemen and women and the Wounded Warrior Project. As corporate sponsor of Virginia’s Caroline County chapter’s bass fishing tournament on April 26, Aqua combined our appreciation of our veterans with our love of water for a day of companionship, relaxation and fun.


A half-dozen Aqua employees joined wounded warriors at the Mount Olympus Berry Farm in Ruther Glen, Virginia, to cast their lines and reel in a good catch – or at least a good story about the one that got away!


According to the Caroline Progress, the top catches included a 22-inch bass and a 32-inch, 17-pound catfish that even surprised the pond owners. 

The Wounded Warrior Project is a national program that supports 50,000 warriors and nearly 7,000 family members through 20 programs and services.

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Drink Up: Here’s to Spring!

After a long winter of snow, sleet, rain and polar vortexes, we bid adieu to the winter of 2013-14 by raising a glass of iced cold tap water during Drinking Water Week. The winter weather wreaked havoc on much of the country and did a number on water mains across the country too. But thanks to Aqua’s commitment to infrastructure renewal and putting miles of new water mains in the ground, we’ve had fewer main breaks than in the past thanks. Get a taste of what it was like on the front lines with a breakdown of Aqua’s fight against winter weather in Southeastern PA: 

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