Thank You, Aqua Employees!


You turn on the faucet and water comes out. Sounds easy, right?

As easy as it seems, there is more that goes into getting that drinkable water from a fresh and natural source into your home - lots of pipes, water towers, reservoirs, and advanced water technology.

But it is more than technology and infrastructure; thousands of people across the country build their entire careers ensuring we all have water. These people, whether they are in the field, in the lab or behind the phones, spend their days making sure you can take a shower, cook your food, or spend time in the pool with your kids. A large labor force of talented men and women are working tirelessly, on weekends and late at night, to ensure that you have clean water for every day use.

With that in mind, the entire team at Aqua wants to send a deep thank you to all employees in our eight service states. Thank you for delivering unparalleled service even through long hours, plenty of service requests, and often-unpredictable weather conditions. Our company is strongly supported by a first-class family of staff that ensures Aqua customers can depend on quality when they turn the tap. As we celebrate Labor Day with a hot dog, family and friends; lets raise our glass (of water) and toast these unseen water bearers. Thank you for your service, labor, and loyalty.

Share This Post:

Get To Know Aqua: Executive Assistant Jennifer Knotts

Get to know Aqua and the employees that work day in and day out to provide quality customer service and reliable drinking water to approximately 3 million customers. In this week’s ‘Employee Highlight,’ we spoke to Executive Assistant, Jennifer Knotts. 

1. My name is… Jennifer Knotts. I am married to my husband, Shae, and I have two boys, Jared and Gavin. They are my whole world!

2. My title is... Executive Assistant 

3. That means I (do what?)… I do a little bit of everything, payables, payroll, planning events, doing administrative work for the office or Tom Bruns (Aqua Indiana President), handling customers, handling customer accounts for Western Hancock Utilities, Wymberly, Chimneywood and Heir Industries, serving as back up for Fran Paul when she is out of the office for Hendricks and Darlington, reviewing aging reports, doing certified letters for Shut Off Not for Nonpayments (SONP) and working with Field Services Representatives (FSR) out in the field. 

4. I work with water for a living, but my favorite water related activity is... Swimming. I really like going to water parks with my children.

5. If I had to pick 3 words to describe myself, they’d be… Kind, dedicated and organized.

6. Since I started working at Aqua, the most fun I experienced was… The 360 Team Building Dinner in Fort Wayne.  We had to work as a team and it was fun and enjoyable to see co-workers out of the office, laughing and having a great time!

7. The most interesting thing I’ve crossed off my “Bucket List” is… Getting a tattoo. Mine is a Dolphin.

8. My co-workers don’t know this, but I’m actually a big fan of... Disney, Eeyore and Little Mermaid are my favorite. Anytime I can go to Walt Disney World – I will. 

9. In the summer, you can find me... Outside hiking, coaching soccer or spending time with my family.

10. Favorite childhood toy was…. I did not really care for toys I enjoyed the big boxes my dad would bring home from work and we would build forts out of them.

11. When I was a kid, I always thought I’d grow up to be... FBI Agent

12. Do you have any pets? (Name, Age, Type) Yes, we have two Miniature Schnauzers. One boy 2 years old and one girl 4 years old. Dex and Dakota.

13. If I could be one movie character, I would be...because... A pirate from Pirates of the Caribbean. It just seemed like a great movie and so much fun!

14. My favorite “guilty pleasure” snack is… Chocolate and Peanut Butter (Twix, Reese’s, or Reese Sticks)

15. Don’t tell anybody, but I’ve always had a celebrity crush on… Johnny Depp

Share This Post:

Dog Days of Summer: Pet Hydration

With summer temperatures rising, we know nothing is more refreshing than a cool glass of water after a long and hot day. Your pet thinks so too. Heat affects animals of all sizes, just like us. While we may assume our pet’s survival instinct has the basic necessities of life covered, it’s our job as animal owners to ensure our cuddly creature is getting the hydration it needs. Here are some tips to make sure your furry friend is happy and hydrated: 

Make sure pets always have access to clean water

This crucial part to hydrating is so simple, it’s easy to miss. Things like a quick refill of fresh tap water throughout the day will help when it comes to hydration. Clean your pet’s water bowl daily, in order to avoid any harmful bacteria. If a water bowl is dirty, an animal may not want to drink out of it, causing dehydration.

Close the toilet lid

Speaking of harmful bacteria’s, make sure to close the lid on your toilet! Dogs or cats may gravitate towards the toilet bowl, thinking of it as a porcelain water fountain full of fresh water. However, all the germs and bacteria make it one ugly cesspit that’s not suitable for a water bowl. Do your pet a favor and close the lid after you’re finished using the restroom! 

Bring water when exercising

Giving your pets water after exercising can dramatically prevent dehydration. While it may be easier to wait until you get home, pets need water just like we do after a lengthy run or even a long walk. Bring water along for your pet if you know they’ll be exerting themselves. Some stores offer to-go water bottles and bowls to make your life a little easier. Fill the bottle up with some tap water and you’re ready to hit the road.


Check your water bowl throughout the day

We know your house isn’t in Death Valley, but water can still dry up, especially during the summer. Check your water bowl throughout the day to make sure none of it is evaporated. In case you can’t check on it during the day, consider getting two water bowls, located throughout the house. Fill them up with tap water every day and leave with a peace of mind knowing that your animal will have access to water while you’re gone.

Certain illnesses require more attention

Whether your pet has a kidney disorder or is elderly, they may require special attention in the hydration department. If your pet has cancer, an infectious disease, is pregnant, or nursing, make sure that they are getting plenty of water.

Look for signs of dehydration

Besides a dry nose and mouth along with sunken eyes, a simple skin test will usually tell you if your pet is dehydrated. Pick up loose skin around the shoulder blade area and gently pull up. Once you release it, the skin should go back to where it was rather quickly; this means that your pet is properly hydrated. However, if the skin slowly moves back, or doesn’t go back normally, then it’s time to take a trip to the vet to see why your pet isn’t drinking enough.

Share This Post: