Are you up for a Drinking Water Week challenge?

 

It should come as no surprise that at Aqua, we celebrate water every day. But during the American Water Works Association’s Drinking Water Week, it’s an especially perfect time to remember how water makes up nearly 71 percent of our planet and 60 percent of the average human body. Yes, water is all around us, but remembering to drink the recommended daily amount can be hard—life gets busy, after all.

Speaking of that recommended amount, let’s get the numbers straight: Although one glass of water may feel like enough to quench your thirst, adults should drink two liters of water per day. (That equates to eight eight-ounce glasses of water.) It seems like a lot, but it’s what your body needs!

In honor of Drinking Water Week, we’re challenging YOU to make a positive change in your hydration habits. Ready for a little friendly competition at home—or even with your coworkers? Here’s Aqua’s challenge to you: drink eight eight-ounce glasses of water every day during Drinking Water Week (May 5–11). If you can do that, you might just be crowned a Hydration Hero!

Want to get your coworkers, family, or friends in on the challenge? Let’s dive in.

Setting rules and keeping score

Whether you’re implementing your Drinking Water Week challenge at home or at work, it’s important to set some ground rules.

If you’re challenging your coworkers, think about how you can keep score as a group without disrupting your workflow too much. Instead of checking in daily, it can be more efficient and suspenseful to keep a tally on the office fridge for everyone to update at their leisure. Set a deadline for when the numbers will be tallied, and get your (reusable!) water bottles ready.

How about a friendly competition at home? Teaching your families about proper hydration can help them lead healthy lifestyles and understand more about the importance of water for the human body.

Setting up a group chat can be a fun way to track each other’s progress. That way, you can all motivate each other to reach your daily goal and see who gets there first. By the end of the week, it will be easy to tell who should be awarded the Hydration Hero title.

Awarding prizes

Once you’ve tallied your scores, checked them twice, and declared a winner, it’s time to award your Hydration Hero! If your coworkers are looking for a little incentive to get involved, offering a prize is an easy way to encourage participation and excitement. Our advice? A reusable water bottle is not just fitting for the winner, but it’ll also encourage them to keep up their good hydration habits. 

If your household accepts the challenge, the stakes can be a bit higher—how about a weeklong exemption from a household chore like doing the dishes? Whatever you choose, giving your winner a little something special can make everyone eager to reach their hydration goals next year. 

Keeping up the practice

Water is an important part of living a healthy lifestyle, and the more you can incorporate hydration into your everyday routine, the better. Even though it’s normal to skip a glass or two when life gets busy, the important thing is to pay more attention to your water intake.

If you can’t hit your two liter goal every day, don’t sweat it. As long as you’re staying hydrated, spreading the word, and doing your best to appreciate all the great things that water does for you, you’re a Hydration Hero in our book!

 

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Fixing a small leak can make a big difference

Happy Fix a Leak Week! If you’ve never heard of it, don’t worry—Aqua is here to fill you in on why the annual observation is so important. Fix a Leak Week can teach us a thing or two about how everyday household water leaks can do more damage than you’d expect.

“At Aqua, we care deeply about providing safe, reliable water to our customers, but we’re also dedicated to protecting Earth’s most essential resource: water,” said Aqua’s Superintendent of Meter Operations, Sarah Eccles. “Fix a Leak Week is a perfect opportunity for you and the members of your household to get involved, too.”

Why do household leaks matter?

That’s a great question, and there are plenty of answers. On an environmental level, it’s crucial to catch leaks on a regular basis. Check out this statistic from the Environmental Protection Agency (EPA):

 

That’s right: Simple household leaks waste about one trillion gallons of water every year.

Did you know that a leaking shower can waste more than 500 gallons of water per year if it goes unfixed? It’s true! The longer leaks linger, the worse they can get. As a water provider, Aqua knows the importance of preserving and protecting water as a vital natural resource—not only for the sake of the environment, but also for the sake of our customers.

How do leaks affect everyday life?

Let’s start with the obvious effects of a pesky household leak: water damage and flooding. A leaking pipe can get baseboards wet, and it can even start to leak through to another floor. Not only does this cause damage to your ceilings or walls, but it can also be a health hazard and cost you an extra chunk of change to get the water damage all fixed up.

The expenses don’t stop there—think about your water bill! Although droplets of water may seem miniscule, fixing simple leaks can save homeowners around 10 percent on their water bills. Luckily for you, it’s easier to fix these leaks than you’d think, whether they’re in your bathroom or your backyard.

Tackling leaks at the source

The first step in fixing a leak is to identify it. According to the EPA, if water usage for a family of four exceeds 12,000 gallons per month during the winter, there’s likely a leak in your home that needs fixing.

If you’re still uncertain, checking your water meter is the most direct way to identify a leak that you can’t see or hear around your house. Check your water meter before and after a two-hour period during which you use no water. If there’s a change, you have a leak.

By fixing leaks and monitoring your household’s water usage, you look out for the environment and your wallet. Who could say no to that deal?  

Why does Aqua care?

It’s as simple as this: Aqua is dedicated to preserving Earth’s most essential natural resource and providing reliable water service to our customers. We’ve been a proud water provider for more than 130 years, and we love what we do.

“The more that we educate our customers on the importance of taking small steps to help preserve water, the more we can help to improve our communities and the lives of our customers,” said Eccles. “This Fix a Leak Week, consider checking your home for leaks, then rest easy knowing that you’ve taken a step to eliminate wasted water.”

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How does water infrastructure affect public health?

There’s no question that water is Earth’s most essential resource—as a society, we use it for tasks both mundane and extraordinary every day.

At Aqua, we understand and value the importance of monitoring and repairing the systems responsible for bringing us that water. When infrastructure is outdated or damaged, it can cause problems that extend far beyond individual home plumbing systems.

We caught up with Vice President and Chief Environmental Officer Chris Crockett to better understand why Aqua’s determination to rebuild and repair our nation’s water infrastructure isn’t just important—it’s essential in order to maintain public health.

How your water travels to you matters—a lot.

It might seem like water simply rushes out of the tap, but its journey from the well or water treatment plant to your area is longer than you’d think. It’s possible that water has traveled many miles to reach your home, or maybe it was waiting to be released from a storage tank. This time spent traveling or sitting is called water age, and it can cause some less-than-ideal changes to the water.

“The longer the water sits in the pipes or tanks, the more things can happen to change its quality,” Crockett explains. “For example, the chlorine in the water will slowly degrade, and if it’s there too long, the chlorine can actually disappear.”

Though chlorine makes many people think of pool water (yuck), you’ll remember from our water purification blog that the proper amount needs to be present to keep your water safe for drinking. If pipes are outdated or rusty, the quality and safeness of the water can suffer. Without the presence of chlorine, bacteria and viruses can breed in the water supply, and that’s where things can go wrong.

Out with the old—especially pipes.

Pipes make up most of our water infrastructure systems, which makes their physical integrity of the utmost importance.

“Old, corroding pipes can grow a biofilm of bacteria that lives in the rust and can reduce the chlorine levels in the water as it sits in the pipe,” says Crockett. Not only do these biofilms eat away at pipes, but they also can give the water a slight unpleasant odor or taste.

Pipe problems don’t stop there. Crockett adds that “leaking pipes not only let water leak out, but under very specific conditions of low pressure could let water outside the pipe leak in, introducing contamination and dirt.”

According to a report from the American Water Works Association (AWWA), most of America’s drinking water distribution system is more than 50 years old. Although this infrastructure was built to last, Aqua is determined to stay ahead of deterioration to protect our customers’ water supplies.

Where does public health come in?

Water traveling through compromised (or just plain out-of-date) infrastructure can be contaminated through intrusion, corrosion, biofilms, sediment, water age, or any combination of these factors.

According to the AWWA report, a 2006 national estimate attributed nearly 50 percent of the risk of contracting a waterborne illness to distribution systems. As the AWWA puts it, there are three main concerns when it comes to understanding and tracking how water infrastructure can impact public health:

Chart via AWWA (Figure 3)

Using these three pillars, it’s easy to understand that poor infrastructure conditions can make water susceptible to more contaminants, which can affect public health through consumption and use of compromised water.

Although that’s a mouthful (and can sound concerning), allow us to give you peace of mind: Aqua is one step ahead of the game.

How, exactly?

Upgrading water infrastructure is no small task, but we know the benefits are worth it. By now, you understand the impact that outdated systems can have on your everyday life, but rest assured that Aqua takes plenty of action to keep your water safe and reliable.

According to Crockett, in addition to using sophisticated computer programs to monitor the state of the system, replacing old pipes, and flushing newer pipes with chemicals to keep them from corroding, Aqua also has plenty of boots on the ground.

“We conduct extensive flushing exercises,” he explains. “We go out in areas that may need help moving the water, and we flush it via hydrants to get out the rust and bring in fresh water.”

If you keep an eye out, you might even see members of our team in your area flushing hydrants. It’s one simple step that we can take to continue our mission to protect and provide Earth’s most essential resource.

Stay tuned for another year of exploration and education throughout our Aquastructure blog series. See you next month!

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Aqua America’s role in our nation’s infrastructure renewal

When it comes to water and wastewater infrastructure, the reality is that the United States has more than one million miles of underground pipe, much of which is nearly a century old and in dire need of replacement.

According to the American Water Works Association, it will cost an estimated $1 trillion to maintain and expand drinking water service to meet demands over the next 20 years. There is no question that upgrading water and wastewater infrastructure is a major challenge facing our country, and Aqua is proud to be leading the charge when it comes to offering a viable solution. In 2017 alone, Aqua invested $478 million in water and wastewater infrastructure.

Most importantly, our investment has had a direct impact on the communities we serve across our eight-state footprint, including:

  • University Park, Illinois, where we were able to significantly improve water quality with a 14-mile pipeline project
  • Lakes of Mission Grove, Texas, which lacked its own wastewater plant
  • Southeastern Pennsylvania, where main breaks were reduced by 70 percent following significant infrastructure investments

Expertise and persistence delivers for Illinois residents and businesses 

Residents and businesses of University Park, Illinois were served by a water source that contained high levels of iron, calcium and magnesium, creating taste and hardness issues. Many relied on water softeners and filters to reduce hardness. The well source was simply not good, leaving Aqua Illinois with a complicated problem.

Aqua Illinois conducted a feasibility study to explore a set of potential solutions including running a pipeline from a better water source to University Park. Extending the pipeline would be complex, both physically and financially, requiring Aqua Illinois to navigate jurisdiction issues, obtain easements and design around waterways and farm fields. The 14 miles of new pipeline runs from Aqua Illinois’ award-winning Kankakee plant to its customers in University Park.

Both residents and businesses benefit from this expansive project. University Park customers have seen a 90 percent reduction in iron and a 70 percent reduction in hardness. The pipeline project also increased water capacity, which is attracting new economic development to the area.

New Texas wastewater plant increases capacity five-fold

When Aqua Texas acquired the Lakes of Mission Grove system, the community’s population was so low that the volume of wastewater produced couldn’t sustain its own treatment plant. This required Aqua Texas to haul wastewater to a treatment plant each day.

When the community’s population started to rapidly grow, Aqua was able to plan for a new wastewater treatment plant that could serve current residents and new families to come. Aqua Texas began the bidding process for the engineering of what would become a $1.2 million plant to serve the residents. 

The project dramatically increased capacity to 135,000 gallons of wastewater per day and an ability to serve an additional 500 homes. The efficient new plant provides significant operational savings and increased environmental benefits.

Renewed infrastructure benefits customers and the environment

Aqua Pennsylvania owns and is responsible for 5,800 miles of pipe—varying in size, type and age—in 32 counties. Much of this water infrastructure is approaching the end of its useful life cycle, making it susceptible to main breaks, service interruptions, water discoloration and customer dissatisfaction.

In 2017 alone, Aqua Pennsylvania completed nearly 200 projects, replacing 135 miles of main with an investment of $141 million. Over the life of the main replacement program, Aqua Pennsylvania has replaced more than 1,700 miles of pipe with an investment of $1.4 billion.

When the program started, the pipes were on a 900-year replacement cycle. Today, that number has been significantly reduced to a 90-year replacement cycle. The benefits of the main replacement program have been most dramatic in its southeastern division, which is the largest with 4,600 miles of main that serve one million people. Main breaks there have been reduced by 70 percent to an all-time low of eight breaks per 100 miles of pipe, per year, and customer complaints have fallen by 59 percent.

Looking back on these achievements from 2017 excites us to reflect similarly on 2018 as we close out the year. Stay tuned to the Aqua blog in 2019 to explore our continued efforts to make infrastructure improvements across the nation.

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Helpful tips for National Preparedness Month

 

Disasters happen. Does your family have a plan? 

At Aqua, we care not only about the quality of your water, but also about your family’s safety and well-being. The thought of being caught in an emergency can be frightening, but the first step towards safety is learning how to prepare.

With Hurricane Florence likely arriving on the eastern coast of the country this weekend, it’s especially important to recognize FEMA’s National Preparedness Month. Whether you’ll be affected by this weekend’s storm or you just want to get ahead of the game, let’s talk about how you can be prepared.

Have an Emergency Plan

Making a plan is crucial, and it’s easier than you’d think. Let’s start with the basics: evacuation and communication. If your home is threatened or compromised by a natural disaster or a local emergency, you may need to seek shelter elsewhere. We recommend having a list of options for local safe spaces, and a planned route to get there. Keep this list somewhere accessible—like on your fridge—so everyone in your home can see easily see it.

There is no such thing as being too prepared. If you have children or pets, it can be beneficial to practice your emergency plan. Practicing can help your family perfect the plan in a timely manner, which can help reduce panic when an emergency occurs. In the case of evacuation, consider taking supplies with you when you seek shelter. The most important part of having an emergency plan is talking about it. Communication is key during times of crisis!

Stock Up on Essentials 

It’s no secret that water is our specialty. And in case of an emergency, it’s essential that you have clean drinking water for you and your family. If your water source is compromised during a natural disaster, have a solidified plan determined by your family’s water needs. We recommend storing an emergency water supply in a safe place for dire situations. 

In the case of an emergency or extreme weather conditions, Aqua might issue a precautionary boil water advisory to our affected customers. We also encourage you to sign-up for our WaterSmart Alerts to stay informed about your water quality and service in real time.

Don’t forget to put aside food, clothing, and extra funds in case of natural disasters. Packing an emergency kit is a great solution for families or individuals who want to have the proper arrangements ready to go.

Check Your Coverage

Knowledge is power. If you don’t know what your insurance covers in the case of a disaster, pick up the phone and call your insurance provider to discuss their policies. Depending on your plan, some major costs could be covered by your health or home insurance policies. Once you know your provider’s policies, you can better understand what kind of funds you should put aside in case of an emergency.

Take Action

We have a challenge for you! Saturday, Sept. 15 is Ready.gov’s National Day of Action. On this day, we encourage you to perform one small act of preparation: start a conversation with your family about an emergency plan, pick up some extra canned foods, or sign up for WaterSmart Alerts from Aqua. These small acts can have a huge impact when it comes to keeping you and your loved ones safe.

If your area will be affected by the upcoming storm, we suggest reading up on hurricane preparation tips. Stay safe and remember that you can reach our customer service team by calling 877.987.2782.

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