A Note of Thanks to Our Water-ful Aqua Employees

This week, we celebrated Labor Day all across the nation.

As individuals, we owe a great deal to the people whose labor allows us to live our daily lives: the carpenters who build our homes, the farmers who grow the food we eat, the technicians that let us thrive in our digital world, and many more.

As a company, we owe everything to our employees: the people who work tirelessly to allow us to fulfill our mission of protecting and providing Earth’s most essential resource to our customers.

We have three core values here at Aqua: Integrity, respect and the pursuit of excellence. 

Integrity means that Aqua is a place of honesty, good character and trust. We care about each other, our customers and our mission of protecting and providing Earth’s most essential resource. 

 

Respect means that we are committed to each other, our customers, the community and the environment. We work at a company that respects our well-being, including respect for our time out of the office and with family.

 

The pursuit of excellence means that whether at home or at work, we seek growth and development opportunities and excel in safety and customer service. We work to uphold a successful company that maximizes shareholder value. 

As we begin to wrap up the poolside days, barbeques and beach weekends of summertime, we wanted to extend a note of thanks to our employees all across our eight states of service for their commitment to these values day in and day out.

Thank you to our hardworking crew members who work in the field to ensure water service for our customers, even during emergencies and irregular hours of the day. 

Thank you to our customer service representatives who work diligently to listen and respond to our customers’ questions and concerns on a daily basis.

Thank you to our teams who work across departments ranging from human resources to operations to keep the Aqua wheels in motion every day. 

This past Monday was not the only time that your efforts were appreciated—you are appreciated every single day.

 

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Aqua Wants You to Know the 411 on Lead Exposure

Aqua is committed to informing and educating our customers, communities and employees. This is why we created a video on the important issue of lead exposure. Lead can be found in the air we breathe and the water we drink, but it is possible to prevent exposure. Watch this video to learn more about lead in your water and ways to prevent potential health risks of exposure to protect your family and loved ones. More information about lead exposure can be found on the United States Environmental Protection Agency (EPA) website.

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Do You Remember the Very First Week of September! – Labor Day Appreciation

We can’t believe it’s September already. What happened to summer – the camping trips, the beach weekends, the barbeques?

We actually shouldn’t be lamenting just yet. There’s still Labor Day! And that means one last hurrah before the leaves start to change and the kids go back to school. This weekend is the perfect time to get together with friends and family and have one more party with fireworks.

So, as we begin to end this incredible summer, we want to take some time to thank and recognize our employees – and every other loyal worker – and thank them for their hard work and dedication. 

Thank you to our crews who work around the clock to respond to emergencies and ensure water service through even the harshest of conditions. Thank you for your diligence and commitment to outstanding service through long hours and unpredictable circumstances to keep clean water flowing from our household taps.

We also owe our thanks to those in other industries who enable us to have the quality of life we appreciate now. Thank you to the carpenters who build our homes and the electricians who climb our power lines during thunderstorms.

These men and women have time and time again demonstrated a true devotion to their work. So, as we take this weekend to enjoy ourselves— let’s also show our appreciation to those who make our lives easier.

 

Thank you from Aqua America!

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The First-Ever Backhoe Challenge

As Aqua America celebrates 130 years of providing high-quality water service, it’s a good time to acknowledge what keeps us going strong: the Aqua employees

From engineers to customer service representatives to support coordinators and beyond, there’s a great group of people behind the water delivered to millions of people every day. That’s why every summer, we spend time at our annual company picnic. 

This year marked something new; something Aqua employees had never seen before. It was the first ever Backhoe Challenge.

 

What do you think looks the most difficult about this picture? Picking up a two-ounce egg with a spoon, OR picking up that same egg with a spoon that is attached to a 17,000 pound, 24-inch backhoe bucket? If you thought it's the latter, you're probably right. Which is what made the Backhoe Challenge such a fun challenge for the Aqua team! 

This inaugural event occurred during our annual company picnic that took place this year on July 21 at the Springton Reservoir, about 40 minutes north of Philadelphia.

It was designed by construction equipment vendor John Deere, and coordinated by our very own director of fleet and supply chain management, Charlie Stevenson, manager of fleet maintenance and compliance, Silvio DeAngelo and manager of Great Valley operations, Mike Filli. 

The idea was to represent all three Southeastern Pennsylvania operating divisions by dividing teams into two. This was determined by each division’s individual competitions that were held a few weeks prior to the finals. The winners were chosen by whichever operators successfully completed the events in the least amount of time. It was definitely a competition worth watching!

There were three events in the competition. Each involved the backhoe in some way or another. 

 

Round 1: The Egg Challenge 

The first event was the egg challenge, as seen above. The objective was to use a tablespoon that was attached to one of the backhoe bucket teeth, on the right side of the operator’s perspective. The operator had to pick up the egg from a sand mound and transport it to a hay bale on the left side of backhoe without breaking the egg. If the egg was broken, they had to start all over again. 

Just wait because it gets even more challenging.

 

Round 2: Balancing Balls  

For the second event, operators were required to move at least three of six, 10-inch diameter balls from atop equally-spaced safety cones with stabilizing cups.

To make matters even more difficult, the cones were lined up on the right side of the operator and the balls had to be placed in a tub located on the left side of the operator. At the end, they were required to return the bucket to the starting board. If the challenge was not completed correctly, they were asked to start over and wait for the cones to be reset.

 

 

 

Round 3: Joining Cylinders 

For the third event of the challenge, operators were required to use a chain with an s-hook attached to the backhoe bucket. They had to hook a vertical cylinder, about the size of a soda can, and move it to a receiving cylinder, which was not much larger 

The vertical cylinder had to be placed at least two thirds of the way into the receiving cylinder. In order for the challenge to be complete, the operators had to disconnect the cylinder and take the empty backhoe bucket back to the starting board.

 

The event seemed to bring everyone together, creating an undeniable energy during the competition. Great Valley manager, Mike Fili, who assisted in constructing the courses, says “There was a great sense of competition and boasting from them in the weeks leading up to the competition. They were talking smack about how they were going to beat one another. They had a lot of fun.”

Silvio DeAngelo saysthat while those competing made it look easy, it was not, as some of the participants had not operated these machines (daily) in years

 

“Even with training, not everyone can operate a backhoe. It requires great hand-eye coordination as well as a great sense of touch. Operators have to watch closely what the bucket is doing, and be even more diligent when using pilot control,” says  DeAngelo.

 

 

And the Winner Is...

The overall winner was theEastern division maintenance crew leader, Joe Sciallis, who admitted the most difficult challenge was the chain and cylinder. He had the honor of taking the Backhoe Challenge trophy back to the division's Willow Grove office.

Vice president of network, Marc Lucca, jokes that the Willow Grove division manager, Rob McNamara, will “bring the trophy to the division managers’ meetings just so they are all reminded of the current Backhoe Challenge Champion.”

It is safe to say that the first-ever Backhoe Challenge was an incredible success! It will be back at next year’s picnic with new and exciting challenges so stay tuned.

 

Learn more about the people behind Aqua’s water service here.

 

 

 

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Celebrating 130 Years

This month, Aqua proudly celebrates our 130th anniversary.

It was in January 1886 that a group of professors from Swarthmore College first incorporated the Springfield Water Company—which would eventually grow into Aqua America—to serve residents of Springfield Township, Delaware County in Pennsylvania. Over the years, Aqua became one of the largest U.S.-based water and wastewater utilities in the nation, and today we provide essential water and wastewater services to more than 3 million people in eight states.

Although much has changed in the past 130 years, two things have not: the importance of water in sustaining life and Aqua’s role as its steward. As a part of Aqua’s anniversary celebration, we are excited to unveil an updated company mission to reflect that commitment:

 

Protecting and providing Earth’s most essential resource.

It’s our hope that this new, succinct and impactful mission statement will serve as a source of pride and encouragement to our employees, and that it will resonate with our customers, who can be reminded of how seriously we take our role in the lifecycle of our world’s precious water supply.

To reach 130 years is a remarkable milestone for any company. As we reflect on Aqua’s great history and growth story, it’s clear that our success is a reflection of our strong foundation as a company committed to operating with integrity and transparency. It’s also clear that we wouldn’t be where we are today without:

 

·      Our employees, both past and present, whose hard work and dedication to their jobs has fueled our company for generations; and

 

·      Our customers, who motivate us to continue finding better ways to deliver safe, affordable water and wastewater services, while investing in infrastructure to ensure the long-term reliability of our products.

So today, we thank both our employees and our customers for their partnership, and for helping us to reach this exciting anniversary. Here’s to another 130 years of protecting and providing Earth’s most essential resource, together. 

 

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