Get to Know Aqua: Operations Support Coordinator Nancy McGee

As we celebrate our 130th Anniversary this year, we celebrate all of our dedicated employees that have made Aqua a great place to work. Operations Support Coordinator Nancy McGee will end her 43-year career with Aqua when she retires at the end of this month. Get to know one of Aqua's longest employees as she shares some of her final thoughts on her career and prepares for the next chapter in her life. Congrats and good luck, Nancy! 

 How long have you worked at Aqua?

43 years. I began my career in 1973 at Garden State Water Company

What was your first job?

Customer service representative

What positions have you held?

Currently I work as the operations support coordinator in New Jersey. Before that, I was a customer service manager for New Jersey and for New Hampshire, when we serviced that area. I was also a billing supervisor in our Bryn Mawr, PA offices.

Which was your favorite and why?

Although my titles have changed, my responsibilities have been about the same throughout. I enjoy that there is always something different every day. There is nothing negative about my job. Some people think that “customer service” is the call center, but the truth is that we’re all in customer service. We are all here to provide a service.

What led to your longevity at Aqua?

Focus. You have to be focused on what you’re doing. I like the challenges that come with the job. My job is not boring. I also like the fact that there’s never a line at the ladies’ room.

What are the most dramatic changes you’ve seen at the company during your 43 years here?

Technology has come a long way. Back in the day, employees relied heavily on direct phone contact to coordinate service between the field and the office. Today, we use digital information to update and document projects.

Have there been any changes in customer interaction or customer queries during your tenure?

Not really. The questions have not really changed because we’re providing the same service today as we did decades ago.

What did you most look forward to coming to work at Aqua?

The variety of challenges that I faced every day and being able to look forward to something different.

What are you looking forward to most about retiring?

I have yet to find out, but I’ll let you know!

Is there anything else you would like to share with Aqua employees before you retire?

Enjoy life.

 

Share This Post:

Aqua America's 130th Anniversary!

In celebration of our 130th Anniversary, we ‘d like to share some of our archived photos of the company from over the years. Check them out below! 

 

Share This Post:

Top 5 Water Stories in 2015

2015 was a huge year for water. From water in space to water in California (or lack thereof), we’ve been reading about the never-ending dominance of all things water this year. And we’re psyched about it!

Check out some of these fascinating water stories from 2015!

 

 

Owens River Restoration Project a Big Success

What was once a parched river in California’s Owen Valley is now an abundant water source filled with mud hens, herons, bass, carp, catfish, and even river otters. One of the largest river-restoration projects in the country has allowed a small current to meander through what was largely a sandy, rocky bed more often used as a horse trail. It appears that, after a lot of hard work, life is returning to one of California’s most treasured rivers.

 

 

Move Over, Big Oil, We’re About to Mine Water

Underneath roughly 34,000 acres in the Mojave Desert are billions of gallons of fresh water just waiting to be mined. Scott Slater and his company, Cadiz, are hoping to be among the first to make water the hot commodity of the 21st century. Although there’s been trouble finding funding, the promise of investment is sure to be fruitful in the future.

 

 

Man and Water Post Katrina

Since Katrina, New Orleans has steadily returned to its old ways, water being front and center. Photographer Frank Relle has taken stunning photos of how people and water coexist in a region that has dealt with catastrophic disasters like Katrina, Rita, and the BP oil spill. This nighttime tour of weathered homes surrounded by water shows just how much of a force water is, and how, most importantly, it continues to be a source of life and hope.

 

 

‘Water Lady’ Brings Water to Parched Navajo Lands

They call her the “water lady,” but she’s so much more than that to the Navajo nation. She listens to her 221 clients’ desires and afflictions, and does whatever she can to help resolve them. For six years, Darlene Arviso has been delivering water to the Navajo nation, where conservation is not just a choice or a mandate, but a way of life.

 

 

There’s Liquid Water on Mars

We’ve known this (or theorized it) for a very long time now. We knew that Mars had polar ice caps, but this year, thanks to some innovative images, we have discovered that Mars indeed has flowing water. NASA’s Mars Reconnaissance Orbiter spotted hydrated salt minerals in hillside marks that lengthen and shrink as the Martian seasons change. This discovery puts us one step closer to figuring out if there is, in fact, life on Mars. Without a doubt this is the best water news story of the year!

 

Do you have any cool water stories from 2015? Share them with us!

Share This Post:

Employee Spotlight - Eileen Laird

Aqua New Jersey employee, Eileen Laird, was awarded First Place in the Figure Masters Division at the NPC (National Physique Committee) Eastern USA Championships at the end of October.  The NPC is the amateur bodybuilding division of the International Federation of Body Building. Eileen works in Hamilton, New Jersey as an administrative assistant for state president, Nicholas Asselta.

Eileen has been a Master Figure Athlete with Bombshell Fitness for three years and takes her water consumption very seriously. She drinks between a gallon and a gallon-and-a-half of water each day when preparing for a competition.

“I trust Aqua to give me the best quality water, all day, everyday,”  she said. “My water consumption is crucial to my stamina and endurance in and out of the gym.”

 

Eileen wasn’t always so disciplined. A few years ago, at age 50, she was in danger of developing adult-onset diabetes as well as osteoporosis. Rather than letting her situation worsen, she made some dietary adjustments, purchased a treadmill and started lifting a few weights in her basement.

In 2013, after a year of training on her own and improving her health, Eileen was inspired by her newfound hobby. She needed a new obstacle to overcome (and check a box off of her bucket list), so she entered her a bodybuilding competition. With help from Gennifer Strobo of Bombshell Fitness, an IFBB professional, she started down a road that led to her passion.

Today, Eileen is a fitness competition regular. She has competed in numerous events, most recently attended the Eastern USA Championship and won first place in the Women’s Figure Master Over 50 division (she also came in fifth in a separate division). She is a nationally qualified NPC athlete and is already preparing for the 2016 championship. 

Outside of her decorated competition career, Eileen’s passion has also led to partnerships with Revolutionary Technology Nutrition, a fitness supplement company, and Elite 1 Fit Gear, an athletic apparel company. She also still works with Bombshell Fitness as one of their specialist.

“I love what I do and I am blessed to be in the best shape of my life instead of struggling with feeling over the hill,” Eileen said. “I have gained strength physically as well as mentally and I hope to inspire others to work to improve their health and general well-being through proper nutrition and exercise.

She added, “as a result of these lifestyle changes, I have reversed the threat of diabetes and no longer fear osteoporosis or growing older. Age is truly just a number. My number one answer when asked what one fitness tip is most important, I always say drink more water!”

A mother of three, Eileen also has received her black belt in Tang So Doo Karate and enjoys cooking and riding with her husband, Tom, on his Harley.

 

Share This Post:

Kankakee River Clean-Up

On September 20th, Aqua Illinois held this year’s second river clean-up event at the Kankakee River. The clean-up was a part of the Adopt-a-River program in which “foster parents” are responsible for a designated section of a river to clean twice a year. Aqua Illinois has been involved with Adopt-a-River program for the past 13 years.

 

This year, the clean-up was led and organized by Joel Mingus. He’s been involved for the past 5 years, this year being his second in organizing the event. In regards to the Kankakee River, which serves as a source for one of Aqua’s water treatment plants, Mingus commented, “Aqua’s support of this event reinforces the importance we place on the environment and our water source.” Aqua employees Kevin Culver, Don Denault, Tori Mury, Sean Culver, Kyle McKay and Sonia Fisher also helped out.

 

This Year’s Team

 

Mingus’ team comprised of Aqua Illinois employees, local residents and a Boy Scout troop scoured their mile of the river for litter. The team rid Kankakee of the usual wrappers, bottles, cans, plastic bags and other litter. What was more interesting, however, was how they came across pieces of a dilapidated dock and a relatively intact aluminum boat in the midst of their venture! This only goes to show the importance of the two clean-ups per year due to the random debris that can pop up at any given time.

These clean-ups are not only important, they’re also super fun! The biannual clean-up appears to be enticing to all ages as Joel’s kids took part in their second year this time around! “Our kids loved helping. They did get sidetracked by the shells and flowers, but they enjoyed spending time around the river,” he said. What’s great about having kids involved is the opportunity to educate them on the importance of clean water and a healthy environment.

 

Another Successful Clean-up

It was a successful day, according to Mingus. The kids had fun, the Kankakee River got a much-needed cleaning and Aqua Illinois was able to continue providing clean water to the area.

An event like Adopt-a-River is what Aqua America strives for in providing clean water and encourages you to get involved in. To find out how you can get involved with the Adopt-a-River program, head over to their site!

Share This Post: