Meet the Ripples of Aqua Pennsylvania

At Aqua, we have three core values that guide us in everything that we do: integrity, respect, and the pursuit of excellence. From providing our customers with safe and reliable water to giving back to the communities we serve, we are proud to reinforce these ideals in the past, present, and future stages of our company.

In 2017, we launched the Ripple Effect, which is a cross-company campaign dedicated to illuminating the various ways that our employees make positive impacts on both their communities and each other. And because no volunteer effort is complete without its volunteers, we decided to put the spotlight on the people within the Ripple Effect—or the “ripples” themselves, if you will.

Let’s meet Lara, Kate, and Chad, three Aqua Pennsylvania employees whose participation in our Ripple Effect program has ranged from feeding the hungry to helping children in need.

United in fighting hunger

Earlier this month, we kicked off “Making A Difference, One Drop at A Time,” our third national fundraising campaign for United Way, after more than 40 years of participating in local campaigns throughout the company. In 2018, the United Way of Greater Philadelphia & Southern New Jersey presented Aqua with the “Game Changer Award” for efforts accomplished during our first national campaign.

We also participated in United Way’s United2Feed event in June, where along with volunteers from a variety of other companies, our total contribution of time and energy yielded 8,000 boxes of food (155,000 meals) sent to shelters and food pantries throughout the region. 

 

“I really appreciated the opportunity to volunteer at the United2Feed event,” said Administrative Assistant Lara Mraz, who participated in the event. “In the Greater Philadelphia region, one in five people faces hunger every day. I really enjoyed being a part of the process to give people the help we all sometimes need.”

This campaign wasn’t our first rodeo with our friends at United Way, either. We’ve participated in numerous United2Feed events, including 2017’s rendition, where 23 Aqua employees from various departments, along with volunteers from a variety of additional companies, helped to pack 12,000 boxes of food, resulting in 120,000 meals for 32,000 individuals.

United in helping kids succeed

Being able to impact the lives of members of our communities is a gift that we don’t take for granted. That’s why we feel honored to support Cradles to Crayons in their mission to make a positive mark in the lives of the 300,00 children who live in poverty in the Greater Philadelphia area.

This past June, 24 Aqua Pennsylvania employees stepped away from their usual routines to volunteer with the organization, including Executive Assistant Kate Boucher. As a mother herself, she found it extra meaningful to work for a cause dedicated to helping children in need.

 

 

“When planning our finance conference this year, I thought that it would be a good idea to include a volunteer day with Cradles to Crayons,” she said. “The day was a huge success! People from our finance teams across the country participated and really enjoyed spending a day helping the kids in this area.”

Another one of those volunteers was Chad Nardelli, manager, property accounting. “It was a very rewarding experience, and I’m happy I had the chance to do it,” he added. “Because of the few hours I had at Cradles to Crayons, I’m looking forward to future opportunities to volunteer.” 

From writing cards to encourage children on their first day of school to sorting donations of books and clothes, the whole group enjoyed spending time together while making an impact.

In addition to inspiring positive ripples in our communities, these experiences bring together all the individual “ripples” of our Aqua team to build trust and learn from one another. Though the impact of a few hours of volunteering seems small, our team is here to tell you that one small ripple is just the beginning of a much larger wave.

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Aqua Gives Back with United Way

Volunteering is a key part of what makes Aqua employees who we are.

Recently, to get a head start on the season of giving, we partnered with United Way to embark on a company-wide charitable giving campaign.

United Way is an organization dedicated to advocating for the “health, education and financial stability of every person in every community.” Some Aqua employees have been involved with the United Way in the past, and that, partnered with their mission, made for the perfect organization for us to come together to create a campaign that would encourage employee teamwork and simultaneously help so many members of the communities across all eight of our states. 

“Aqua has had a long partnership with United Way for more than 30 years,” said Karen Carlson, our director of community affairs & corporate giving, who helped to execute the campaign. “Our CEO Chris Franklin wanted to have a centralized, company-wide employee campaign. He chaired the campaign this year and our CFO Dave Smeltzer will chair it next year.” 

This was our first time running a company-wide charitable initiative, and we were thrilled to see that our employees were eager to participate. Aqua employees across all eight states were split into two teams, the Aqua Avengers and the Water Warriors, and competed for the highest percentage of participation in giving to United Way. The winning team received an additional personal day off for 2018.

All in all, we raised $147,000 for United Way with the help of our outstanding employees. We’re so grateful for the generosity, time and effort that they put into making the campaign such a success. 

“It was a great team effort, and it provided an opportunity to better get to know our coworkers across Aqua’s eight states. Everyone pitched in and had great ideas,” Carlson said. “Many Aqua locations donated to the United Way in years past, but this was the first time we did so as a united front.”

We can’t wait to continue engaging our employees in meaningful community impact projects. Stay tuned to see where we make a difference next!

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Aqua Gives Back with Community Volunteerism Program

As a company, Aqua believes in giving back to the communities we serve, and recognizes the value that volunteer service has for both local organizations as well as our employees. It is with this mindset, that an initiative to roll out a Community Volunteerism Pilot Program at Aqua was created. Through this program, employees will be able to participate in company-sponsored community outreach events, and build camaraderie at the same time.

"I am very excited that we are piloting a volunteer program across Aqua," said Senior Vice President and Chief Human Resources Officer Karen Heisler. "This year, our goal is to set up various company-sponsored events at local community organizations in the areas where we serve and live. This is a great program that complements our United Way corporate giving program. Actively engaging and assisting the organization makes the activities personally fulfilling. In addition, these activities enable Aqua employees to interact with other colleagues in departments with which they might not have regular interaction."


To ensure the program is as successful as possible, the pilot is being rolled out slowly in a few locations, while exploring how to expand it across all of Aqua's states. To kick things off, Ohio and Pennsylvania locations participated in a few volunteerism events. 

In Ohio, Aqua employees volunteered at a local food bank, the American Red Cross and Habitat for Humanity. Employees from Aqua Pennsylvania made two trips to Philabundance, the region's largest hunger relief organization. Among the volunteers assisting with sorting, packaging and preparing food items for distribution, was Aqua President and CEO Chris Franklin.


"This is great, we're getting a chance to help other people, get reacquainted with friends, get a little exercise, all good things," said Franklin.

This new program allows Aqua to expand our corporate social responsibility and emphasizes our company's commitment to community service. The overwhelming response from those involved in this initiative so far has been positive, and volunteers are getting a lot out of their experiences, including a feeling of teamwork.


"This is a really good way to give back to the communities we serve, and to come together as a team," said HRIS Analyst Andrew Calhoun. "One moment that really resonated with me was when I took a second to stop and look around the room and saw the entire group working as a team. For one day, we weren't from different departments, we weren't supervisors or supervisees; we were all equals with a common job title – volunteer."

 

 

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