Get To Know Aqua: Regional Customer Care Coordinator Danika Owens

Get to know Aqua and the employees that work day in and day out to provide quality customer service and reliable drinking water to approximately 3 million customers. In this week’s ‘Employee Highlight,’ we spoke to Regional Customer Care Coordinator, Danika Owens.

1. My name is… Danika Owens 

2. If I had to pick 3 words to describe myself, they’d be…athletic, outgoing and considerate

3. My title is... Regional Customer Care Coordinator 

4. That means I (do what?)….. I provide customer operations support to Aqua Illinois.

5. When I was a kid, I always thought I’d grow up to be... an FBI agent

6. I work with water for a living, but my favorite water related activity is... Swimming and Jet Skiing

7. In the summer, you can find me...on a bike trail, relaxing on the beach or eating seafood/crabs.  A perfect summer would be the ability to do all three, everyday.

8. My co-workers don’t know this, but I’m actually a big fan of... large family gatherings/reunions.  I come from a family of 13 brothers and sisters and 21 aunts and uncles.

9. Do you have any pets? Yorkie-Poodle mix, her name is Daisy and she turned 6 years old on May 20th

10. My favorite “guilty pleasure” snack is… a banana split with 3 scoops of ice cream (2 scoops chocolate chip, 1 scoop of strawberry), marshmallow and caramel toppings, walnuts, sprinkles, gummy bears, whipped cream and cherries

11. Don’t tell anybody, but I’ve always had a celebrity crush on…Leonardo DiCaprio

12. Aside from water, my favorite drink is… Simply Raspberry Lemonade

13. Favorite weekend activity: I love to jog 3-4 miles very early Saturday and Sunday.

14. If I could be one movie character, I would be...Mumble from ‘Happy Feet’. Mumble couldn’t sing but could tap dance.  He wasn’t concerned with what he couldn’t do yet more focused on what he could do. Although the colony did not accept his dancing, in the end, he used this gift to save his colony.

15. Since I started working at Aqua, the most fun I experienced was… acquiring a friend (Olivia H.) who would later become more like a sister

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