Did someone say “hurricane”?Have no fear, Aqua is here. From June 1 to Nov. 30, you can expect to see the most storm activity. Don’t worry, there are many simple precautions you and your family can take to help withstand a hurricane this season. You have questions, we have the answers.
Will my water service be affected?
There is a chance that your water service may be temporarily interrupted. To help prepare for this possibility, we recommend saving water in advance. Empty pitchers, pots and even your bathtub (recommended that you boil before use) are excellent containers for storing your reserve water.
My water is back on. Is it safe to drink?
Whether or not what you experienced was a true hurricane, the storm may have caused some complications. If this is the case we will issue a Precautionary Boil Water Advisory. Aqua will notify you through phone, text message or email. We may also reach you through:
1. Door hangers
3. Radio broadcasts
5. Television broadcasts
I received a Precautionary Boil Water Advisory. What do I do now?
To ensure your water is clean enough to drink, cook or brush your teeth with, Aqua suggests boiling before use. For guaranteed purification follow these steps:
1. Bring water to a rolling boil
2. Boil for 1-2 minutes
3. Let it cool down
Now that the storm has passed and your water has been restored, Aqua will notify you when your water is OK to drink without boiling. If you have any additional questions or concerns our customer service representatives are available to take your calls – 877-987-2782.
You can also visit us at AquaAmerica.com to sign up for WaterSmart alerts on your phone and other devices.